Free standard shipping on all orders
Estimated to be delivered Between 7-10 Working Days.
SHIPMENT TRACKING With ZOAYY, you will receive a confirmation email containing your shipment tracking number once your order has been processed and dispatched. This tracking information will allow you to monitor the status of your shipment and is accessible for 24 hours after the dispatch time.
INTERNATIONAL STORE SHIPPING COUNTRY Orders placed at our international store will be shipped from either Dubai or Pakistan. As a result, customers are responsible for paying any additional duties, taxes, and tariffs in their respective countries. ZOAYY will not be accountable for any additional fees, taxes, or duties incurred.
Disclaimer Customers residing outside of Pakistan and the USA are responsible for ensuring that their orders are legally delivered to their country of destination. Orders shipped to these countries may be subject to import duties, taxes, and other tariffs. While this may not be the case for all countries, customs regulations and fees can vary from country to country. To avoid any issues with your shipment, it is strongly recommended that you familiarize yourself with the customs rules and regulations of your own country. The customer is responsible for paying any additional customs clearance charges and import duties for ZOAYY product shipments. If a parcel is returned due to the customer being unable to be located by the courier or returned by the destination country's customs authorities, the order will be refunded, excluding shipping costs and the return shipping fee.
Returns Policy If you are not satisfied with your purchase, you have 14 days from the date you received your order to return any unsuitable items to ZOAYY. To initiate the return process, please fill out the returns form and send back the item(s) to the following address: 7418 Spicewood Dr 75044 Garland, TX USA. Please ensure that all returned items are in their original, unworn condition.
GENERAL DETAILS ABOUT RETURN & EXCHANGES For returns and exchanges, we will refund the payment in the same manner as the original purchase was made. Only items bought on www.zoayy.com are eligible for return, if the product was purchased from a different platform or seller, customers must reach out to that source for returns.
RETURN & HOLIDAY EXTENSIONS To provide a more convenient holiday shopping experience, ZOAYY has extended its return window period. Orders placed on www.zoayy.com from November 1st to December 24th can be returned to our stores in their original packaging and unused condition until January 31st. However, orders placed after December 24th will be subject to the standard 30-day return policy.
PRODUCTS NOT RECEIVED Customers who have placed an order but haven't received their product within the expected time frame should contact our customer service team and file a claim within 30 days. Claims submitted after this time cannot be accepted.
Top Speed
Tires
Motor Power
Range
Payload Capacity
LCD
Waterproof Battery
Mechanical
Safety Certified
Pre-assembled
Long Warranty
Technical Support
30 Days Returns
US Warehouse
Charging Time
The SIVROCK V1 Electric Bike uses a 1000W brushless gear hub motor, with a maximum speed of 25+ mph , a maximum torque of 85Nm to provide stronger power and a maximum slope of 35 degrees. 85Nm of torque is enough for everyday riding on all terrains, easily overcoming complex terrain. Whether you're camping, hunting, beach fishing, or biking on rough trails or mountain trails , it helps anyone who wants to experience the outdoors.
Waterproof Hidden Battery, this electric bicycle uses a 48V 15Ah IP54 waterproof lithium-ion battery hidden in the frame, fully charging takes 8-9 hours, and it can travel 25+ miles in pure electric mode and 75 miles in PAS mode.
The 7-speed gear on the rear hub of this electric mountain bike meets your multiple-speed needs, combined with the 26" x 4.0 fat tires, giving the electric bike perfect terrain adaptability to conquer complex terrain and roads.
Upgrade Smart LCD display,Speed Data, Assist level,Battery Indicator, Mileage display. The multifunctional big screen LCD Speed Shifter display enables easy reading in day and night.
This e-bike for adults provides 4 riding modes, pure electric mode, pedal assist mode, cart mode and classic bicycle mode , the smart LCD display can display real-time speed, riding time, mileage, remaining battery.
Puncture-resistant tires prevent punctures by thorns and glass while riding.Anti-skidding, wear resistant, adapt to city, snow, sand, dirt and various terrains.
Quickly switch between 7 gears, perfect for riders who are commuting in the urban city and exploring in the mountains at the same time.
Our electric bikes hydraulic suspension fork, preload adjustment and lockout option, more flexible to reducing the feeling of bumps when handling multiple terrain types.
Reliable braking performance and adjustable braking distance, providing sufficient braking forces even in harshest conditions, providing strong stopping power even in loost terrain.
Bright headlight provides a brighter, safer and more enjoyable environment for night riding. The unique LED circle illuminates your path while making you easily visible to others.
Aluminum Frame The frame is made of high-density aluminum material, which is durable, safe and not easily deformed. This bike payload capacity is 330 LBS.
Sivrock Ebike Reviewed By Kayak Catfish (168K subscribers):
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Q: What is your warranty policy?
A: Sivrock bike comes with 1 year warranty on battary, motor and controllor, and provide lifelong technical support. Sivrock is devoted and confident to slove any product issues, if you have any question about product using, maintaining, or returning, please do not hesitate to contact with us.
Q: Does the Sivrock electric bike have a USB port to charge phone?
A: Yes, the Sivrock ebike has a USB charging port. You can charge your phone at any time when you needed.
Q: Do I need to assemble my Sivrock ebike? Will it be difficult?
The Sivrock electric bike already comes 85% pre-assembled. Some simple parts are left for you to enjoy hands-on fun. We have made a detailed assembly video and detailed assembly steps. Our customers generally need 15 to 30 minutes to assemble the bike.
Q: Where do you ship from?
A: We ship from our US warehouse, Usually shipped on the same day.
Q: How long does it take to fully charge?
A: Our battery fully charging takes 8-9 hours, this can effectively protect the battery and prevent the battery from being charged too quickly and reducing battery life.
Q: What about the battery of sivrock electric bicycle?
A: 48V/15Ah large-capacity battery, hidden built-in IP52 waterproof battery, and battery management system, safe, reliable and long-lasting.
Q: What are the advantages of fat tires in all terrain conditions?
A: 26" x 4.0 fat tires, puncture-resistant and wear-resistant rough texture provide strong grip, allowing you to drive smoothly in different riding environments and cope with various complex weather and terrains.
Bike Type: Electric Bike, Mountain Bike
Age Range (Description): Adult
Number of Speeds: 7
Wheel Size: 26 Inches
Frame Material: Aluminum
Suspension Type: Front
Accessories: Digital Display, Rechargeable, Headlight, Dual Disc Brake, Adjustable Seat
Included Components: Tool Kit
Size: 26" x 4.0
Brake Style: Disc
Cartoon Character: Dark Knight
Wheel Width: 4 Inches
Specific Uses For Product: Trail, Road, Gravel
Voltage: 48 Volts
Theme: Sport
Style: Hard Core Moutain Off-Road
Power Source: 48V Lithium-Ion Battery
Wattage: 1000 watts
Wheel Material: Alloy Steel
Lithium Battery Energy Content: 720 Watt Hours
Seat Material Type: Leather
Warranty Type: One Year
Maximum Weight: 330 Pounds
Assembly Required: Yes
Bicycle Gear Shifter Type: Trigger
Number of Handles: 1
Item Package Dimensions L x W x H: 59.25 x 31.5 x 12.5"
Package Weight: 31.75 Kilograms
Item Dimensions LxWxH 9.06 x 29.53 x 58.27"
Material: Aluminum
Suggested Users: Unisex-adult
Part Number: 01
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